Terms and Conditions
- DEFINITION AND INTERPRETATION / အဓိပ္ပါယ်ဖွင့်ဆိုချက်
- Billing Cycle is the period of time / interval at which the Deduction Amount is due, expressed in calendar months.
- Commitment Period as identified in Section B of the Contract is a fixed period during which WSE commits to maintain the Student’s Tuition Fees, subject to the Student being fully compliant with the terms of the Contract. For the avoidance of any doubt, the Commitment Period is expressed in calendar months and includes weekends (Saturday, Sunday) and public holidays.
- Contract means the agreement signed between WSE and the Student, the Guardian (if applicable), and the Sponsor (if applicable) for the provision of the Wall Street English teaching service to the Student.
- Contract Date means the signing date of the Contract, as specified in the first part of the Contract.
- Deduction Amount means the portion of Net Tuition Fee payable in advance by the Student on the Deduction Date in relation to each Billing Cycle, as identified in Section B of the Contract.
- Deduction Date means the date on which the Deduction Amount shall be deducted from/paid by the Student.
- Fees means all applicable Fees in relation to the Services including the Net Tuition Fee and other charges (if any).
- Fees means all applicable Fees in relation to the Services including the Net Tuition Fee and other charges (if any).
- Fees means all applicable Fees in relation to the Services including the Net Tuition Fee and other charges (if any).
- Fees means all applicable Fees in relation to the Services including the Net Tuition Fee and other charges (if any).
- Payment Plan is the payment schedule Net Tuition Fees as detailed in Section B of the Contract.
- 1.12. Promotion Period means a period in which the Student can use the Service for free according to WSE’s promotion policy. The Promotion Period shall be added at the end of the relevant Commitment Period. In case a Promotion Period is applicable, the subsequent Commitment Period shall commence after the Promotion Period.
- Service means the Wall Street English teaching service provided by WSE in accordance with the terms and conditions of the Contract.
- Start Date is the first date that the Student is allowed to access the Service during each Commitment Period.
- Tuition Fee means the amount payable for the Service in each Commitment Period as determined from time to time in accordance with the pricing and promotion policies of WSE and detailed in Section B of the Contract.
- PROVISION OF THE SERVICE / ၀န်ဆောင်မှု
- WSE shall provide the Service in accordance with the Wall Street English teaching program and method. Any terms of Service may be amended and updated by WSE from time to time in accordance with the standards of the Wall Street English teaching program.
- The teachers providing the Service shall have the appropriate academic and professional qualifications.
- If there is a change in the laws / regulations or any orders passed by the relevant authorities (such as orders for quarantine or social distancing, etc.) which prevents WSE from carrying out direct teaching activities, WSE may provide the Service in a digital mode (up to 100% online). The change of delivery method to the digital mode shall not entail a change in the Tuition Fee, and the learning process of Student shall not be changed.
- In case of necessity, WSE may amend the Start Date in a reasonable manner and must inform the Student as soon as possible.
- COMMITMENT PERIOD
- The Commitment Period shall commence on the Start Date and shall automatically renew unless (i) a Contract Upgrade is requested subject to Clause 3.2 of the GT&C, (ii) a change is requested pursuant to Clause 3.3 of the GT&C, or (iii) the Contract is terminated pursuant to Clause 8 of the GT&C.
- 3.2. The Student may elect to upgrade the Contract (“Contract Upgrade”), using the relevant form provided by WSE, under the condition that the Net Tuition Fee payable under the Contract Upgrade is higher than the remaining Net Tuition Fee payable before the Contract Upgrade. Any Tuition Fee already paid and unused shall be credited pro-rata and offset against the Net Tuition Fee due upon the Contract Upgrade. For avoidance of any doubt, the entire amount of Tuition Fee already paid and unused in the relevant Commitment Period will not be refunded to the Student when Contract Upgrade.
- Between thirty (30) and seven (7) days prior to the end of each Commitment Period, the Student has the right to request in writing for an amendment of (i) details of the Service and / or (ii) the Payment Plan, using the relevant form provided by WSE. Any amendment shall be effective from the following Commitment Period.
- The Student may also elect for an early renewal of the following Commitment Period, using the relevant form provided by WSE. In that event, the Student shall no longer have the right to terminate the Contract between [30] days and [7] days prior to the end-current Commitment Period.
- FEES
- The Fees payable for the Services (together with the “Fees”) are specified in Section B and Section C of the Contract.
- WSE reserves the right to amend at any point in time the Fees charged for the Services. WSE commits that any change in the Tuition Fee shall only be applicable from the subsequent Commitment Period and shall be communicated to the Student in writing or electronic forms (such as email) at least twenty (20) days prior to the start of the relevant Commitment Period. If WSE fails to communicate the change in applicable Fees for the subsequent Commitment Period to the Student, the Student may elect to terminate the Contract.
- FINANCING SUPPORT
- Upon the Student’s request, WSE may (but shall not be obliged to) assist the Student in coordinating with a financial institution or a financial solution provider (the “Lender”), which WSE may have contact with, for the Student (i) to make an application for a loan or (ii) to apply for an installment plan via credit card (both forms collectively called the “Personal Loan”), to be utilized for the payment of the Net Tuition Fee. The payment of the Net Tuition Fee from the Personal Loan must comply with the regulations of WSE which can be revised from time to time.
- Any Personal Loan that the Student decides to take shall be under the terms and conditions of a contract between the Student and the Lender (the “Personal Loan Contract”) with no involvement whatsoever of WSE. The Student shall be fully and solely liable and responsible towards the Lender and/or any other third party for payment obligation, other obligations, and commitments specified in the Personal Loan Contract, and other liabilities arising under or in connection with the Personal Loan Contract.
- The Student acknowledges and agrees that WSE shall have no liability whatsoever in connection with the Personal Loan or the Personal Loan Contract. The Student guarantees that it will indemnify and hold harmless WSE and its employees against any dispute or any legal proceeding civil or criminal in connection with the Personal Loan or the Personal Loan Contract, including without limitation as a consequence of any breach of the Personal Loan and/or the Personal Loan Contract by the Student.
- Should WSE be made aware, by the Student, the Lender, or otherwise, that the Student has failed to repay the Personal Loan or otherwise breached the Personal Loan Contract in any way, WSE shall have the right, in its absolute discretion, to (i) suspend the provision of the Service the Student; and/or (ii) terminate the Contract without any refund of the Tuition Fee to the Student and/or the Lender.
- If the Student decides not to continue using the Service and terminates Contract for any reason, the Personal Loan Contract between the Student and the Lender will still have full legal effect, and the Student will still be responsible for complying with the terms of the Personal Loan Contract. In addition, WSE has the right to request the Lender to recover the entire Personal loan and terminate the Personal Loan Contract with the Student.
- PAYMENT TERMS
- Payment term. All Fees payable for the Services shall be paid by the respective due date. WSE shall not provide the Service until the First Payment as specified in the Contract is fully made.
- If the selected Payment Mode is Direct Debit, the Student or the Guardian, and the Sponsor confirms the understanding of the payment method and agrees to allow the use of card information for automatic payments of Deduction Amount every Billing Cycle. Then, the amount will be deducted by WSE on the Deduction Date listed below or the next working day if the Deduction Date falls on a weekend or Public Holiday. The Student shall ensure that sufficient funds are available for the Deduction Amount. Charges may be levied by the bank / financial institution for failed deductions.
- SUSPENSION POLICY
- Suspension by Student. If the Student requests to suspend the Service for any reason, the Student must pay WSE an additional fee of MMK 3,500 per day of suspension and satisfy the following conditions:
- The Student must submit a suspension request to WSE using WSE’s form at least three (3) working days prior to the start date of suspension.
- The total suspension fee for the entire suspension period must be paid to WSE before the start date of suspension. The suspension will be acknowledged by WSE after the suspension fee is paid in full and on time
- The minimum duration for each suspension period is thirty (30) days, and the cumulative suspension period shall not exceed 25% of the total time of each Commitment Period.
- During the suspension period, the Student must continue paying Tuition Fee in accordance with the Contract.
- During the suspension period, the Student’s learning account will be suspended, and the Student will not be able to use the Service.
- The relevant Commitment Period shall be extended for a period equivalent to the suspension period without incurring any additional tuition fee. Subsequent Commitment Periods will remain unchanged.
Suspension by WSE for Late Payment. If any payment is overdue more than seven (7) working days, WSE shall suspend the Student’s access to the Service and the Student shall be liable for a penalty of MMK 50,000 for late payment.
WSE shall re-activate the Service within two (2) working days after receiving the full pending amounts from the Student, including due amounts during the suspension period and the penalty.
Unless the Contract is terminated as prescribed in Clause 8 hereunder, any unpaid Tuition Fee by the due date will be deemed as a debt owed by the Student to WSE, even if the Student has not used the Service or has been suspended from using the Service due to late payment. WSE has the right to take any necessary legal measures in accordance with the law to recover such debt.
- Suspension by WSE for Non-Compliance with WSE’s Rules and Regulations. Subject to the provisions of Clause 8.2 of the GT&C, WSE reserves the right to suspend the Student’s access to the Service pursuant to Clause 9 of the GT&C.
- Suspension by Student. If the Student requests to suspend the Service for any reason, the Student must pay WSE an additional fee of MMK 3,500 per day of suspension and satisfy the following conditions:
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